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Notification Email Content

In the E-Mail Content tab of the Authentication Authorization > Advanced Settings, you can customize the emails that are sent to users on authentication pages such as the sign in page.

Warning

Full-width spaces cannot be set in the strings configured for messages.

List of Customizable Emails and Reserved Words

No※ 1Email TypeNameTrigger Condition (API etc.)Available in MessageAvailable in Subject
1⚪︎signUpTemporary Password Email for New Registration
(signUp)
SignUp
createUser
{username} User ID
{####} Temporary Password
-
2×createUser(Unavailable) User Creation Notification{username} User ID
{####} Temporary Password
-
3⚪︎resendCodeTemporary Password Resend Email for New Registration
(resendCode)
ResendSignUpConfirmationEmail{username} User ID
{####} Temporary Password
-
4⚪︎forgotPasswordPassword Reset Verification Code Email
(forgotPassword)
Click "Forgot Password" from login screen{####} Reset Code-
5×verifyUserAttribute(Unavailable) User Attribute Verification Notification{username} User ID
{####} Verification Code
-
6×authenticationMfaMFA Authentication NotificationAfter setting "method"="email" using
UpdateUserMfaPreference and logging in
{username} User ID
{####} Authentication Code
-
7×updateUserAttributeUser Attribute Update NotificationRequestEmailUpdate{####} Confirmation Code-
8×inviteTenantUserTenant User Invitation NotificationCreateTenantInvitation{tenant_name} Tenant Name
{invitation_url} Invitation URL
{tenant_name} Tenant Name
9×verifyExternalUserExternal User Verification NotificationRequestExternalUserLink{####} Verification Code-

※ 1: ⚪︎ indicates that the subject and body can be edited in the E-Mail Content tab of the Authentication Authorization > Advanced Settings.
   × indicates that direct changes must be made using the Update Notification Email Template API.

How to Customize Email Body

Temporary Password Email for New Registration (signUp)

Information

This item can be customized in the SaaS Operations Console. For details on customization methods, please check the E-Mail Content tab of the Authentication Authorization > Advanced Settings.

The strings {####} and {username} are required.

{####} will be replaced with the temporary password and {username} will be replaced with the user ID when sent.

Configuration Example

User Registration Notice

Thank you for registering with us.
Please enter the temporary password below to complete your account verification.

Temporary Password: {####}
User ID: {username}

Verification Page: https://auth.your.domain/sign-up-confirm

Sent Example

User Registration Notice

Thank you for registering with us.
Please enter the temporary password below to complete your account verification.

Temporary Password: 123456
User ID: 12345678-1234-1234-1234-123456789abc

Verification Page: https://auth.your.domain/sign-up-confirm

Temporary Password Resend Email for New Registration (resendCode)

Information

This item can be customized in the SaaS Operations Console. For details on customization methods, please check the E-Mail Content tab of the Authentication Authorization > Advanced Settings.

The strings {####} and {username} are required.

{####} will be replaced with the temporary password and {username} will be replaced with the user ID when sent.

Configuration Example

Resending Temporary Password

We are resending your temporary password as requested.

Temporary Password: {####}
User ID: {username}

Verification Page: https://auth.your.domain/sign-up-confirm

※This email is sent automatically.

Sent Example

Resending Temporary Password

We are resending your temporary password as requested.

Temporary Password: 654321
User ID: 12345678-1234-1234-1234-123456789abc

Verification Page: https://auth.your.domain/sign-up-confirm

※This email is sent automatically.

Password Reset Verification Code Email (forgotPassword)

Information

This item can be customized in the SaaS Operations Console. For details on customization methods, please check the E-Mail Content tab of the Authentication Authorization > Advanced Settings.

The strings {####} and {username} are required.

{####} will be replaced with the reset code and {username} will be replaced with the user ID when sent.

Configuration Example

Password Reset Request

We have received your password reset request.
Please use the reset code below to set a new password.

Reset Code: {####}

Reset Page: https://auth.your.domain/recover-password-confirm

Sent Example

Password Reset Request

We have received your password reset request.
Please use the reset code below to set a new password.

Reset Code: 789012

Reset Page: https://auth.your.domain/recover-password-confirm

MFA Authentication Notification (authenticationMfa)

Warning

To configure this setting, you must update directly using the Update Notification Email Template API.

The strings {####} and {username} are required.

{####} will be replaced with the MFA authentication code and {username} will be replaced with the user ID when sent.

Configuration Example

Login Authentication Code

We are sending you the authentication code for login.

Authentication Code: {####}
User ID: {username}

※Do not share this code with others

Sent Example

Login Authentication Code

We are sending you the authentication code for login.

Authentication Code: 345678
User ID: 12345678-1234-1234-1234-123456789abc

※Do not share this code with others

User Attribute Update Notification (updateUserAttribute)

Warning

To configure this setting, you must update directly using the Update Notification Email Template API.

The string {####} is required.

{####} will be replaced with the confirmation code when sent.

Configuration Example

Account Information Change Confirmation

There has been a request to change your account information.
Please enter the confirmation code below to finalize the change.

Confirmation Code: {####}

Please verify the changes and enter the code in the application screen.

■ Changes
・Email address change

Sent Example

Account Information Change Confirmation

There has been a request to change your account information.
Please enter the verification code below to finalize the change.

Verification Code: 901234

Please verify the changes and enter the code in the application screen.

■ Changes
・Email address change

Tenant User Invitation Notification (inviteTenantUser)

Warning

To configure this setting, you must update directly using the Update Notification Email Template API.

The strings {tenant_name} and {invitation_url} are required. Also, {tenant_name} is available in the subject.

{tenant_name} will be replaced with the tenant name and {invitation_url} will be replaced with the invitation URL when sent.

Subject Example

Invitation to {tenant_name}

Configuration Example

Invitation to {tenant_name}

You are invited to join {tenant_name} as a member.

Please click the link below to accept the invitation.

Accept Invitation: {invitation_url}

■ Invitation Details
・Organization Name: {tenant_name}
・Valid for: 7 days

If you have any questions, please contact the inviter or support.

Sent Example

Subject: Invitation to ABC Corporation

Body:

Invitation to ABC Corporation

You are invited to join ABC Corporation as a member.

Please click the link below to accept the invitation.

Accept Invitation: https://auth.your.domain/invitation/accept?token=abc123def456

■ Invitation Details
・Organization Name: ABC Corporation
・Valid for: 7 days

If you have any questions, please contact the inviter or support.

External User Verification Notification (verifyExternalUser)

Warning

To configure this setting, you must update directly using the Update Notification Email Template API.

The string {####} is required.

{####} will be replaced with the verification code when sent.

Configuration Example

External Account Link Authentication

To safely link your external account, we require verification with an authentication code.

Authentication Code: {####}

【Linking Steps】
1. Enter the above code in the application's linking screen
2. Click the "Authenticate" button
3. Linking complete

Sent Example

External Account Link Authentication

To safely link your external account, we require verification with an authentication code.

Authentication Code: 567890

【Linking Steps】
1. Enter the above code in the application's linking screen
2. Click the "Authenticate" button
3. Linking complete